When registering for an account at access@APS to access ParentVUE your user id is your email address. Each account must have a unique user id [email address].
If you have tried to register for a OneLogin account and received an email with a message "We're sorry, but the information you provided when registering for your access@APS account could not be validated" please follow the steps below.
- Verify that your email address has not been used to create a parent account for someone else.
- If you believe you have received this message in error please try again. If you still need assistance please contact help@APS at firstname.lastname@example.org or call us at (703) 398-1426.